Interview with an Etailer - Vol. 3

This weeks interview is with the lovely Linsey from Pamperin U. I'm a long time customer of hers, she has great products! Im waiting for her to drive up from Maryland and meet me in Atlantic City!

Pampering U
Solutions for Balance, Happiness & Serenity
Owner: Linsey Williams
Location: Baltimore, Maryland
www.pamperingu.com

How long have you been in business?
We started the business in August 2001.

What you do?
We manufacture pampering and wellness products including aromatherapy oils, bath, body, home fragrance and more. We also offer alternative healing products like colour therapy, chakra balancing and personal and spiritual motivational products.

How did you get started in all this?
I admitted my addiction to bath and body products and needed a way to reduce the amount of money I was spending. One day I got the idea to make my own products. I already had professional culinary training where I learned to formulate recipes so I figured making bath and body products would be easy. I researched my competition, decided who my target market would be and created the product line and website.

Do you have a specialty product or product line?
Yes, I would consider our bath and body line to be our specialty product line (especially the therapeutic herbal bath soaks and Bath of the Month Club). We use natural ingredients including pure essential oils, herbs and botanicals and we use exclusive mood fragrance blends that are not available anywhere else—online or offline.

What is your usual turn around time?
Since most of our products are hand made at the time of purchase, the current order turn around time is 5-7 business days for retail orders and 12-15 business days for wholesale orders.

What are some things you are doing to help keeping going during this tough economy?
We try to order most supplies, containers, etc. from one or two suppliers. We have also reduced production to a couple of days a week—saving a little money on water, electricity, etc. For our customers we offer periodic sales, coupon discounts and incentives for referrals.

Don't miss out on those sales, coupon discounts and go sign up for the Pampering U newsletter!

Feed your addiction!

Til Next Time!!